本文常用的外贸营销邮件中英文模板范文。
常用外贸营销邮件中英文模板范文分享
关于定金
Dear xxx:
Thank you so much for your kind support and order
We can accept the payment 30% disposit Should be paid before production.And 70% balance should be paid before or against delivery. I am very sorry, but your order is customized order But not normal older without customization,So our company have to receive at least 30% .I AM very sorry but please do trust me also can offer this kind of Favorable policy.( Less deposit.)to some of our old customers.So would you please do believe we are not that kind of small companies that boss can decide everything easily.Our company huang di is one of the band.
Look forward to your reply
Yours xxx.
尊敬的xxx：
非常感谢您的支持和订购
我们可以接受30％的保证金付款，应在生产前付款。70％的余额应在发货前或发货时付款。 很抱歉，但是您的订单是定制的订单，但是没有定制的情况下不是正常的旧订单，因此我们公司必须至少收到30％的费用。非常抱歉，但是请相信我也可以提供这种优惠政策。 。）给我们的一些老客户。所以请您相信我们不是那种老板可以轻松决定所有事情的小型公司。我们的公司huang di是其中的一员。
您的xxx。
订单取消
Dear, XXX:
Thank you so much for your kind support and order with payment.I am very sorry, but also I could see the payment failed(.I received) so I would love to do something to help.Would you please refer to the link of the( healp center )for alibaba that collects all the normal.Please refer to the attachment for the picture of the normal questions that all the customers would meet to them or can find the answer.And if you still need help from my side, please feel Free to let me know.Thank you very much.
Thanks again for your support and trust.I believe we can work together to make it happen.
Best regards.
YoursXXX
尊敬的XXX：
非常感谢您的支持和订购。非常抱歉，但是我也看到付款失败（我收到了），所以我很乐意为您提供帮助。请参阅（ Healp中心）（阿里巴巴）收集所有正常信息。请参阅附件中所有客户都会遇到的正常问题图片或可以找到答案的图片。如果您仍然需要我身边的帮助，请放心 让我知道。非常感谢。
再次感谢您的支持和信任。我相信我们可以共同努力实现这一目标。
最好的祝福。
您的XXX
Wish you have a nice day and everything goes well.
This is mir yang from XXXCompany. My colleague takes over your order.
I heard about your order with almost one month delay in the delivery time.As the boss.I really feel shamed about it.But I really hope you can share understanding in this order.Now we are in some difficult time in production.Sure, it will pass very soon.Your understanding and support on this order will be remembered and grateful for all of our company.
I have to apologize again for the delay.
Best regards.
Miss yang from XXX company.
祝您有个美好的一天，一切顺利。
这是XXXCompany的杨先生。我的同事接管了您的订单。
我听说您的订单延迟了将近一个月的交货时间。 作为老板，我对此感到非常羞耻，但我真的希望你能按顺序分享理解，现在我们正处于生产中的困难时期，这很快就会过去，你对这个顺序的理解和支持将是 记住并感谢我们所有的公司。
对于延迟，我必须再次道歉。
最好的祝福。
XXX公司的杨小姐。
信保逾期
DearXXX:
Thank you very much for your kind reply.
I am very sorry, but alibaba will take the customer clearance date as the delivery date.So I have to write a little longer.But please believe me.Your Understanding on it would be highly appreciated.
Best regards.
Please do believe this would be the lost for both of us .Anyway we are the one who should take the responsibility.I would love to do something that compensate you.Would you please help me to figure out a solution so that I can apply to our company.
Please do believe your understanding and support will get the feedback from us some day some time when you need.You have my word.Also my boss mr.yang asked me to forward his apologies.
Sorry again for the delay.
Best regards.
yours XXX尊敬的XXX：
非常感谢您的友好答复。
很抱歉，但阿里巴巴会将客户清关日期作为交货日期，因此我不得不写更长的时间，但是请相信我，对此的理解将不胜感激。
最好的祝福。
请相信这对我们俩都是迷路的。无论如何，我们是应该承担责任的人。我很乐意做些能弥补您损失的事情。请您帮我找出解决方案，以便我可以申请 我们公司。
请相信您的理解和支持会在某天需要的时候得到我们的反馈。您的信了。我的老板杨先生也要我道歉。
抱歉，再次延迟。
最好的祝福。
订单延迟人家一个月，虽然我们的钱没有多挣，甚至是少挣，这时候应该也要给人家一个交代，这样客户心里也会好受，也要让客户感受到我们道歉的诚意
Dear x x x:
Wish you have a nice day and everything goes well.
Today, our company held a meeting with a production department about the production schedule for all of our orders.
I am very sorry, but all the orders that we received in December were all out of the production schedule before our Chinese New Year Holidays
I really appreciate your trust.I AM afraid that Iam probably let you down on it.The new delivery date would be in the end of February.(Our holiday would last around 15-20days,This is the same for all of the factories in others)
Anyway, we have one more solution if you are in a hurry.We have some stock with a little cheaper quality.Outlook is the same.But mates..)
So I really beg you pardon on it.I know it is not a good to have this feeling in our first coorporation.I really hope I could have the chance .
Thanks again for your support and understanding.Your reply on the confirmation would be high appreciate.
Best regards.
Yours x x x.
亲爱的xxx：
祝您有个美好的一天，一切顺利。
今天，我们公司与生产部门举行了一次会议，讨论我们所有订单的生产时间表。
很抱歉，我们12月收到的所有订单都超出了农历新年假期之前的生产计划。
非常感谢您的信任。恐怕Iam可能会让您失望。新的交货日期将在2月底。（我们的假期将持续15到20天，这对于所有工厂都是一样的。 其他）
无论如何，如果您急着需要我们还有一个解决方案。我们有一些库存，质量稍便宜一些。前景是一样的。
因此，我真心请您谅解。我知道在我们的第一次合作中感到这种感觉是不好的。我真的希望我有机会。
再次感谢您的支持和理解。非常感谢您对确认的答复。
最好的祝福。
您的xxxxx。
交期:
As long as we confirmed the order and receive your payment, then we would arrange the delivery in ,2-3days,And offer you the tracking number.It takes around xxxx days to finish the production after we confirmed the order or receive your payment.
As today is http://Wednesday.In order to start the production for you as soon as possible.I hope you can arrange the deposit today so that on,As today is Friday.In order to start the production for you as soon as possible.I hope you can arrange the disposit today so that our company in order to catch your delivery date we agreed to ship before 20th August.
I hope you can arrange the deposit today so that we can keep it on time.
只要我们确认订单并收到您的付款，我们就会安排在2-3天之内交货，并为您提供跟踪号。在我们确认订单或收到您的付款后，大约需要xxxx天的时间才能完成生产。
今天是星期三。为了尽快为您开始生产。希望您今天能安排定金，以便在今天今天是星期五。以便尽快为您开始生产。我希望 您可以今天安排存放地点，以便我们公司为赶上您的交货日期，我们同意在8月20日之前发货。
希望您今天可以安排押金，以便我们能够按时存入。
拖延一周以上<是我们的原因>
Dear x x x:
I AM sorry for the delay of the shipping.
Anyway, now you goods is already in the production.Please refer to the pictures of your products in the production lines(Including packaging)I confirmed with our production department.Your goods will be ready for delivery in two or three days.
Sorry, again for the delay.Please share your best understanding.(As this is the first coorporation for us,We just would love to make everything well)
Sure, if you can’t accept it, we can totally understand it.
Last personal request:Would you please show me a picture of yours?As I want to remember, a person who is from peru.I owe something.
Please let me know your final decision. Thank you very much.
Best regards.
Your x x x.亲爱的xxx：
对不起,运输延迟。无论如何，现在您的商品已经在生产中了。请参考我在生产部门确认的生产线上的产品图片（包括包装），您的商品将在两到三天内准备好交付。
抱歉，再次延迟。请分享您的最佳理解。（因为这是我们的第一份合作，我们很乐意将所有事情都做好。）
当然，如果您不能接受，我们将完全理解。
上次个人要求：您能给我看看您的照片吗？我想记住一个来自秘鲁的人。我欠了点东西。
请让我知道您的最终决定。 非常感谢你。
最好的祝福。
您的xxxxx。
出现报价错误：
Dear x x x
Thank you very much for your kind support with bigger Quantity 50000 pieces.
The best price I can offer to you is $1.85/ pcs based on 5000 pcs(80gsm,80sheets).
I AM very sorry, but the price $1.4 Nately Quoted to you before based on 3000 pieces with not correct.She made the mistake in the quotation.When I double confirmed the cost.I was also surprised in it.Please share your best understanding on it.Please do We would not quote the high price to push our customer away.To increase the price is really the last straw.That we have.Now we only have around 3-5% of profits with the price$1.85/PC.Based on 50000 pieces.
The profit is only available to keep the factory running.
My general manager Mr hong also asked me to forward his apologize on this order.
He said:If you can share understanding and support us in this order, sure, we must have something to feedback you one day. When you need. You have my word also my boss Mr yang asked me to forward his apologies.
Sorry, again for the delay.
Best regards.
Your x x x.
亲爱的xxx
非常感谢您提供的大量50000件的支持。
我可以提供给您的最佳价格是$ 1.85 /个，基于5000个（80gsm，80sheets）。
我很抱歉，但之前基于3000片价格向Nately报价给您$ 1.4不正确。她在报价中犯了错误。当我再次确认费用时，我对此也感到惊讶。请分享您对以下内容的最佳理解请这样做我们不会引用高价来推高我们的客户。提高价格确实是我们的最后一根稻草。现在，我们以1.85美元/ PC的价格仅能获得大约3-5％的利润。 50000件。
利润仅可用于保持工厂运转。
我的总经理洪先生也请我对他的命令表示歉意。
他说：如果您可以按此顺序分享理解并支持我们，那么我们一定有一天可以给您反馈。在需要的时候。你有我的话，我的老板杨先生也要我道歉。
抱歉，再次延迟。
最好的祝福。
您的xxxxx。
坏件:
Dear x x x.
I AM very sorry to hear that.It was really a serious damage.
Today our company held a meeting about your case.Our company promised that we would compensate you 150 pieces first.(Sure, you still feel unhappy)Please do trust this would cause lost for both of you.Where business partner we should try to support each other so that we can work it.Would you please take a small pictures as you can about the damage ones.Whether you can also take some videos.(This is very important)Then I will use the evidence to claim to our forward for compensation .We promised we will give all the compensation we get from our Insurance.Your reply on the help to the evidence would be very helpful.
Sorry, again for the damage.
Best regards.
Yours x x x.
亲爱的xxx
听到这一消息我感到非常抱歉。这确实是一个严重的损害。
今天我们公司就您的案子举行了一次会议，我们公司承诺将首先赔偿您150件（当然，您仍然感到不满意），请相信这会对你们俩造成损失。我们应该在业务合作伙伴的支持下 为了让我们可以工作，请为损坏的照片拍一张小照片，是否也可以拍摄一些视频（这很重要），然后我将使用证据向我们的前锋要求赔偿 赔偿。我们承诺将提供从保险中获得的所有赔偿。您对证据帮助的答复将非常有帮助。
抱歉，再次造成损坏。
最好的祝福。
您的xxxxx。
永远要记得:要让你的每一次降价或者是让步的价值最大化，要么不降，一降毕中，即使不中也必重伤。
不能要求所有的都低合理利润才能够生存的更好。
合理利润才能够生存的更好。
Dear x x x.
Thank you very much for your kind support.
I AM very sorry about the price.I AM afraid we couldn’t give you the discount at the older.As know the raw material cost and getting higher. So we have to increase the cost this time.Please share your best understanding
1.About this order.If you would like to keep the same price.($XXX for B Series and $ XXX FOR C Series)
2.If you order only 2000 kilograms.I AM very sorry, but we have to increase the cost.
3.Sure, next time when we can get some discount from our raw material suppliers Then we will give you the discount too.
So please share me your best understanding on it.As your long time business Partner.Please do trust to increase the price is really the
You reply to the confirmation would be highly appreciated.
Best regards.
Your x x x.
亲爱的xxx
非常感谢您的支持。
我对价格感到非常抱歉。恐怕我们不能为您提供较旧的折扣。众所周知，原材料成本不断上涨。 因此，这次我们必须增加成本。请分享您的最佳理解
1.关于此订单。如果您想保持相同的价格（B系列为$ XXX，C系列为$ XXX）
2.如果您仅订购2000公斤。非常抱歉，但是我们必须增加成本。
3.好的，下次我们可以从原材料供应商处获得折扣时，我们也会为您提供折扣。
因此，请与我分享您的最佳理解。作为您长期的业务合作伙伴。请相信增加价格确实是
您对确认的答复将不胜感激。
最好的祝福。
您的xxxxx。
运输:
ByExpress.(Dhl,Ups.,FedEX ,TNT),DDU(Door to door delivery.)
By air.(Airport to airport)
By sea.(Port to port)
By train.(Station to station)
By air.DDP(Door to door delivery, including tax and everything,You only have to get It in your home for the goods)ByExpress。（Dhl，Ups。，FedEX，TNT），DDU（门到门送货。）
乘飞机（机场到机场）
海上（港口到港口）
乘火车（站到站）
DDP（送货上门，包括税金和其他费用，您只需在家中就可以收到货物）
置之死地而后生。（关于降价）
Thank you very much for your kind support in the past XXX months /years.
I am very sorry, but the price I quoted to you are actually our old customer feedback once.
As long time business partner.I did tried my best to support you on the price,Now we have only around 5-8 %profits.Especially now It is our factories rush season, which would not allow us to get the two low profits order at present.
Sure, I do believe we would have more potential orders in the near future. Thanks again for your support.
Best regards.
Your x x x.
非常感谢您过去XXX个月/年的支持。
非常抱歉，但是我给您的报价实际上只是我们老客户的一次反馈。
作为长期的业务合作伙伴，我尽了最大的努力为您提供价格支持，现在我们的利润只有大约5％至8％。尤其是现在是我们的工厂销售旺季，这使我们无法获得这两个低利润订单 现在。
当然，我确实相信我们会在不久的将来获得更多潜在订单。 再次感谢您的支持。
最好的祝福。
您的xxxxx。
水转印
I AM very sorry, but the price I quoted to you is based on water transfer surface finish which can support colorful / multi-color Painting.
Would you please confirm if the price pieces are compelled in the same level?
1.Material:
2.Weight:
3.Xxx.
4.xxxxx
5.Quantity:
6:Trade terms:FOB Nig
非常抱歉，但是我给您的价格是基于可支持彩色/多色绘画的调水表面处理。
您能否确认价格块是否处于同一水平？
1.材料
2.重量
3.Xxx。
4.xxxxx
5.数量：
6：商品名称：FOB尼加拉瓜aragua
影响价格的要素列出来。
Yes.(将你的军)
你就把军将回去。
Please do believe low price on the market always with reasons.We are all factories in China.(Especially our company is one of the best famous)As business partner.We should try to help each other to grow with some reasonable profits.I would love to help you to find the most good way.
Would you please ask your supplier to send the samples to our forwards warehouse.(It’s our factory actress may make them hesitated)
I promise I would compare the samples in the fair way and give you the report(Just like the 305 material testing with professional machines)
I do believe the most expensive products in the market is not one with reasonable profits, but the wrong product, do you agree?
Thank you very much for your kind trust.I received the sample which is good quality thermons
As our engineers organization, the quality is almost the same, just the steals is from another supply.Now the price is a little different, but please do trust business is always not only business price is always not only price.
1. Low price are always with reasons what I want to express it, though our company kong di is a big brand in China .
请一定要有理由相信市场上的低价。我们都是中国的工厂。（特别是我们公司是最著名的工厂之一）作为业务合作伙伴。我们应该努力帮助彼此以合理的利润增长。乐于帮助您找到最好的方法。
您能否请供应商将样品发送到我们的远期仓库（这是我们的工厂女演员可能会犹豫的原因）
我保证我会以公平的方式比较样品并给您报告（就像使用专业机器进行305材料测试一样）
我相信市场上最昂贵的产品不是利润合理的产品，而是错误的产品，您是否同意？
非常感谢您的信任。我收到的样品是优质的热水瓶
作为我们的工程师组织，质量几乎是相同的，只是抢断是来自其他供应。现在的价格有所不同，但是请您相信业务永远不仅仅是业务价格永远不仅仅是价格。
1. 低价总是有我要表达的理由，尽管我们公司kongdi是中国的大品牌。
时刻反省自己，你在客户心目中除了价格，你还剩下什么是值得客户留恋的。
要达到外贸巅峰：
一，从今天起你说的每一句话做的，每一件事，每一个动作，每一个方案等都要停下来想一想，有没有更好的话术或者方法。
二，从今天起你说的每一句话做的，每一件事情，每一个动作，每一个方法，每一个方案，都要站在客户的角度，以客户的利益为前提思考。
产品-报价-运输-交期-付款方式
Dear +命名
Thank you very much for your kind inquiry about our xxx products.
This is William from kuan di which is a professional manufacturer of thermons with more than 20 years experience.（公司介绍）
亲爱的+命名
非常感谢您对我们的xxx产品的询问。
这是来自匡迪的William，他是拥有20多年经验的专业热水瓶制造商。
对客户询盘内容做一个总结的话术:
As per your inquiry, I know that you are looking for our sports water bottle.
As per your inquiry, I know that you are going to purchase+产品及其细节(300 pieces of 800 mlSpouse water bottle with DDP shipping)
As for your inquiry, I read all of your requirements carefully.I AM very glad to inform you that you can totally meet your requirements.
根据您的询问，我知道您正在寻找我们的运动水壶。
根据您的询问，我知道您将要购买+产品及其细节（300瓶800毫升配水壶，带DDP装运）
关于您的询问，我会仔细阅读您的所有要求。我很高兴地通知您，您可以完全满足您的要求。
确认产品的话术。
In order to quote you the exact price including shipping.I AM very sorry, but I still need your help to confirm some more details.
1. What size of the borders you need?(We have normally three size:500 ml,600 ml 700ml)
为了向您提供包括运费在内的确切价格。非常抱歉，但是我仍然需要您的帮助来确认更多详细信息。
您需要什么尺寸的边框？（我们通常有三种尺寸：500 ml，600 ml 700ml）
一先读懂客户询盘模拟换位，想一下客户在想什么。
2. 将最难的留给我们自己，将最简单的留给我们的客户。
Dear William.
Thank you for your kind inquiry about vacuum double wall stainless steel sports water bottle.
This is Huang from quality industry.Which has 20 years of history of focusing on the production of vacuum flask 7th.I support you inquiry. I know that you are going to purchase 300 pieces of 800 ml sport water bottle with shipping to west,Coach including ta and everything.I AM very sorry the model you inquired is our KA034 Which doesn’t have 800 ml.It has only 700 ml and 850 ml.Recommend you 800 m l which is more popular in the market.(确认产品)If you accept 700 ml The best price I can offer to you to is $XXX/pc, Based on 300 pieces.(报价)
The DDP shipping cost by UPS is $XXX total(DDP means door to door delivery including tax and everything,You only have to stay at home for the days without any extra cost in the custom)(运输)
So the total cost including shipping is $xxx*300+$XXX=$XXX.
Please refer to the attachment for the picture of it and double confirm.
As we have stock, it takes an only around 12 to 15 days to reach your hand after you make the payment.(DDP shipping would take a little longer time)(交期)
We can accept the payment through alibaba trade assurance.(2%Extra ALi cost) or T/T($25Extra for each payment)(付款方式)
As long as you confirm the order and payment method, then I will draft a PI with all the detail for you reference.
Looking forward to your kind reply.
Best regards.
Yours Huang
亲爱的威廉。
感谢您对真空双壁不锈钢运动水壶的询问。
这是来自质量行业的Huang。有20年专注于7th保温瓶生产的历史。我支持您的询问。我知道您要购买300瓶800毫升运动水壶，并运往西部，包括ta和其他产品。非常抱歉，您询问的型号是我们的KA034，它没有800毫升。它只有700毫升毫升和850毫升。建议您在市场上更受欢迎的800毫升。（确认产品）如果您接受700毫升，我可以为您提供的最佳价格是$ XXX / pc，基于300件。
UPS的DDP运费总计为XXX美元（DDP意味着门到门交付，包括税金和其他费用，您只需要待在家里几天，无需在海关中支付任何额外费用）（运输）
因此，包括运费在内的总费用为$ xxx * 300 + $ XXX = $ XXX。
请参考附件中的图片并再次确认。
由于我们有库存，付款后仅需12到15天即可到达您的手中。（DDP运送将花费更长的时间）（交期）
我们可以通过阿里巴巴贸易保证接受付款（0.2％的额外ALi费用）或电汇（每笔付款25美元的额外费用）（付款方式）
只要您确认订单和付款方式，我就会起草带有所有详细信息的PI供您参考。
期待您的回复。
最好的祝福。
如果客户已读未回。
Dear XXX
Wish you have a nice day in everything goes well.
Last time I received your inquiry about our x x product.I replied you inquiring immediately with some reasonable question that I need .
Maybe you were too busy with some other issues,So I AM listed the reasonable question again in this EMAIL so that you can Double confirm.
1.What size of the bottle you need?(We have no money, 3 size:500 ml 600 ml ,700 ml)
2.XXXXXXXXXXXX
3.XXXXXXX
As long as you confirm the detail both, then I will send you the quotation detail immediately.(引导客户进入下一步)
I would love to offer you the help on the quotation, but at the same time I need your help too.(情商推进)
Looking forward to your kind reply.
Best regards.
Your XXX
亲爱的XXX
祝您一切顺利，一切顺利。
上次我收到您对我们的xx产品的询问。我答复您，立即询问我需要的一些合理问题。
也许您在处理其他问题上太忙了，所以我在此email中再次列出了合理的问题，以便您再次确认。
1.您需要什么尺寸的瓶子？（我们没有钱，3个尺寸：500 ml 600 ml，700 ml）
2.XXXXXXXXXXXX
3.XXXXXXX
只要您同时确认了详细信息，我就会立即将报价详细信息发送给您。
我很乐意为您提供报价方面的帮助，但同时我也需要您的帮助。
期待您的回复。
最好的祝福。
报价与砍价
The best(FOB/EXW/CIF/CNF)Price I can offer to you is$350 Total, including shipping.(Express<UPS ,DHL ,FEDEX, TNT>Door to door delivery)
The sample cost is only.$58 total including shipping。
We can offer you Free samples and you only have to pay the shipping cost $35 By (Express<UPS ,DHL ,FEDEX, TNT>Door to door delivery)
I AM very sorry, but normally we can offer one pieces as free simple.If you need three pieces there, the total cost including shipping is only $48 Total in
I AM very sorry, but our company only offer us the Free shipping price for the samples.
I AM very sorry, but quantity you busy is a little less we just sell including shipping.
Sure, we can totally understand these are only samples to test the market.At the same time, we have to know the 20 pieces would not bring .The most important is we can make these samples more valued that they would let us to confirm this product iLooking forward to your kind reply.
Best regards.
Your XXX
我可以为您提供的最好的（FOB / EXW / CIF / CNF）价格是$ 350总计，包括运费。（Express <UPS，DHL，FEDEX，TNT>门到门交货）
样品成本仅为58美元，包括运费。
我们可以为您提供免费样品，您只需支付$ 35的运费。（快递<UPS，DHL，FEDEX，TNT>门到门交货）
非常抱歉，但是通常我们可以免费提供一件。如果您需要在那里提供三件，则包括运费在内的总费用仅为$ 48。
非常抱歉，但是我们公司仅向我们提供样品的免费送货价格。
非常抱歉，但是您忙碌的数量要少一些，我们只出售包括运费在内的产品。
当然，我们可以完全理解这些只是测试市场的样本。同时，我们必须知道20件不会带来。最重要的是，我们可以使这些样本更有价值，以便我们可以确认这一点。 产品深受客户欢迎。
期待您的回复。
最好的祝福
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